Here are nine positions we place often. The list is not closed: a task that can be described is a task that can be handed over. Each profile is a position, not a feature.
Takes incoming requests, answers what is known, opens a ticket for the rest and alerts the right person.
Answers the phone and the inbox, qualifies the call, books appointments straight into the calendar.
Follows the sources that matter to you, filters out the noise and delivers a short brief every morning.
Writes your newsletters, product sheets and posts from your own documents, in your voice.
Handles incoming enquiries, asks the right questions and passes on only what deserves your time.
Reconciles documents, chases unpaid invoices and prepares the entries for your accountant.
Picks up what level 1 could not solve, diagnoses inside your systems and documents the fix.
Handles complex incidents, touches sensitive systems and accounts for every intervention.
Watches the logs, flags anything out of the ordinary and prepares the incident file.
The position you have in mind is not on the list? Describe it to us. Most requests fit an existing profile, and the ones that do not become a new one.
Usually the one that keeps you up at night. We will discuss it and tell you honestly whether an agent is the right answer.
Talk to us